Privacy Policy
Southern Shield Insurance: SMS Privacy Policy
At Southern Shield Insurance Agency (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us. Southern Shield Insurance Agency is compliant with CTIA and TCPA guidelines, and we are dedicated to upholding best practices outlined in the CTIA Messaging Principles and Best Practices.
Information We Collect
When you sign up for Southern Shield Insurance Agency SMS/texting services, we may collect the following information:
Phone Number: Required to send you SMS/text messages.
Name: Optional, but helps personalize our messages.
Consent Records: To document your opt-in to our SMS/texting services.
How We Use Your Information
The information we collect is used for:
Sending you updates, and other information via SMS/text messages.
Responding to your inquiries and providing customer support.
Monitoring and analyzing trends, usage, and activities related to our SMS/texting services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, and we do not share your information with any third-party vendors under any circumstances. We remain committed to safeguarding your data and ensuring that it is only used internally to operate and enhance our services. We may disclose information only when required by law, such as to comply with subpoenas or similar legal processes.
Your Choices
You may opt out of receiving SMS/text messages from us at any time by:
Texting “STOP” to the number from which you received the message.
Contacting us at [email protected] or calling us at 000 000 0000.
Please note that opting out of promotional messages will not affect transactional or administrative messages that are necessary for our services.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our SMS/texting services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly take steps to delete such information.
Changes to This Privacy Policy
Southern Shield Insurance Agency may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Southern Shield Insurance Agency
000 000 0000
[email protected]